Exchange Policy

Returns
Our policy lasts 30 days.Unfortunately we can’t offer you a refund only exchange if applicable.

 Your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Exchange Qualifications:

-Products that are received damaged are eligible for even exchange only.

-No signs of use including lash glue on the product.

-Product MUST be in original packaging.

- products MUST be purchased on our website 

thebeautypluglashes.com

If you receive any damaged or defective products, please address your concern to thebeautyplug.co@gmail.com with the customer name, order number, and photo of the damaged or defective product(s) within 30 days from receipt date. 

Shipping
To return your product, you should mail your product to: 7741 Alder Forest St, Las Vegas NV 89113, United States

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.  

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.